Ericsson Highlights AI and 5G Strategy at Boston Event

• Ericsson presented its enterprise roadmap, agentic AI upgrades, and global API initiatives to analysts and partners, emphasizing scalable 5G innovation.

Enterprise Connectivity and AI Integration

At a recent analyst gathering in Boston, Ericsson outlined its evolving enterprise strategy, focusing on AI-driven 5G solutions and programmable networks. The event brought together over fifty participants, including analysts, partners, and customers, for a deep dive into the company’s technology roadmap. Presentations emphasized developments in virtual and private networks, Wireless Wide Area Networks (WWAN), and secure mission-critical connectivity. Executives also discussed the growing relevance of 5G-enabled laptops and centralized IT operations using endpoint management.

CTO Erik Ekudden (pictired) described the convergence of advanced connectivity, distributed computing, and agentic AI as essential for future innovation. According to him, the goal is not merely faster networks but a foundational infrastructure for emerging technologies like AI glasses and autonomous systems. Ericsson’s 5G Core portfolio was highlighted as a key enabler for monetization through differentiated connectivity and exposed network APIs. These capabilities are designed to support flexible deployment models and scalable enterprise solutions.

NetCloud Evolves with Agentic AI

Åsa Tamsons, Head of Enterprise Wireless Solutions, introduced a major upgrade to Ericsson’s NetCloud platform, integrating agentic AI to enhance automation and responsiveness. The system, which currently manages WWAN deployments, will soon extend to Ericsson Private 5G, transforming NetCloud from a basic assistant into a multiagent framework. This evolution allows the platform to proactively troubleshoot, configure, and resolve network issues with minimal human intervention. Designed for both public and private environments, the upgrade aims to improve ROI and simplify operations for businesses of varying sizes.

Tamsons emphasized that enterprises are seeking more intuitive ways to manage connectivity, and agentic AI represents a step toward that goal. By embedding intelligent automation into NetCloud, Ericsson enables customers to shift focus from infrastructure management to core business activities. The platform’s capabilities are expected to reduce downtime and streamline network administration. These enhancements reflect a broader industry trend toward self-optimizing systems and lean IT operations.

APIs and Mission-Critical Deployments

Vonage and Aduna showcased their joint efforts to empower developers through global API access and mobile network integration. Niklas Heuveldop, CEO of Vonage, explained how linking network capabilities with developer tools is driving innovation across sectors. Aduna’s CEO Anthony Bartolo reported rapid growth, with 24 contracted communications service providers (CSPs), 92 in progress, and a potential reach of 2.5 billion subscribers. This scale positions the partnership to support over half of global GDP through programmable network services.

Ericsson also highlighted its role in modernizing government infrastructure with next-generation mission-critical networks. These systems are replacing legacy narrowband technologies in sectors such as defense, utilities, rail, and public safety. The formation of the Ericsson Federal Technologies Group underscores the company’s commitment to national digitalization efforts. Real-time collaboration and secure connectivity are central to these deployments, which aim to enhance operational efficiency and resilience.